Refunds and Exchanges

I don’t accept returns, exchanges. 
You’ve downloaded digital files, so there is no physical product to return. It would be impossible for me to know that you’ve discontinued use of the media files. If you have a concern or are not happy with what you’ve purchased and downloaded, simply Contact me within 3 days of purchase and we will discuss resolution of any problems. 

How will I get my money back?
If something went wrong during the transaction and file transfer, a refund may be issued. Every attempt will be made to issue a refund to the form of payment used in your purchase.

Returning items
As stated above, return of a digital file is impossible. If you are wanting to return due to a mishap in ordering or mistake in the file received, no problem, please email me at order((at))eyeillustrations.com. There is no restocking charge, but you will be responsible to not use the media file anywhere.

Return items and/or contact me via mail at:

Mark Erickson Art
7713 Whisper Woods Ct
Trinity, FL 34655

Questions or Concerns? Contact me here.